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“She is a formidable strategic thinker, adept at shaping systemic, multi-stakeholder experiences. As a human-centered designer, she led the ideated, design, and user testing for our VisionCare franchise and crafted a holistic end-to-end lens wearer experience.”
“Susan is simply an outstanding designer. I was fortunate to have had the opportunity to work with her on a major overhaul of one of Google’s products. She led the design effort brilliantly, using the best of best practices, and worked relentlessly to verify her design solved all of our users’ problems.”
“Susan has a wealth of experience and knowledge, not only about all facets of product/user experience design, but also about the culture of the tech world from startups to large enterprises. She is a dynamic, knowledgeable, rigorous and enthusiastic teacher.”
“Susan has a well-earned reputation as Top Talent. Since 2021, I’ve had the opportunity to partner with Susan as she drove strategy and led physical-digital design teams for our innovation portfolio. Susan and her team managed to reduce our innovation cycle while increasing the both number of user touchpoints and design iterations.”
“Beyond her help with the UI itself, Susan helped me tremendously in driving the process – advised about next steps, led user sessions, created mocks, and was a valuable sounding board for discussing the different needs and constraints.”
“Susan provided direction and leadership for everyone on the team. She has deep knowledge of design, whether for mobile, tablet, or web.”