How AI Joins the Human Story of Creativity

For years, Silicon Valley’s ethos has been anti-competition. Rather than innovate, companies acquired. The result is crap we don’t like, companies that are bullies & growing unemployment in tech.

In our age of hyper-individualism, the malignant colleague is more of a rule than an exception. Here are the five characters of toxic teammates and how to deal with them.

AI can absolutely help create a social media platform that fosters democratic debate and avoids echo chambers. Here's how to could go about it, step by step:

If you've never experienced "tech-rage" then you've never used a digital product. Feeling like tearing your hair out or throwing your laptop across the room shouldn't be an expected user pattern.

After two decades in UX design and leadership, spanning industries from healthtech to fintech to eCommerce, I’ve learned a few things that I wish someone had told me at the start of my career.

User experience isn’t just the cherry on top of a digital initiative; it’s the foundation. Without a solid UX strategy, even the best tech investment can fall flat. Let’s break it down.

In this installment, we focus on the unique challenges and strategies for fostering design in large organizations.

This is the first of a two-part series exploring how to build a UX culture. In this installment, we’ll focus on integrating design into early- to mid-stage startups.

The dark UX of social media algorithms is shaping online experiences more than ever, raising critical questions about the future of our profession and the integrity of our national conversations.

Seasoned pro or newbie, mixing qual and quant isn’t optional—it’s the game-changer. Let’s make it happen.

Artificial Intelligence (AI) is reshaping the digital landscape, and UX design is no exception. As designers, we are at the forefront of a transformative shift.

Poor user experiences drive away customers, reduce brand loyalty, and chip away at the very value companies claim to prioritize. Yet these issues rarely make it to the top of the priority list.

Grasping at astrology on this dark November day

Another diatribe about why executives need the “workers” to be real people, not AI agents

We are living through a moment of fearfulness in our profession. The churning and burning through employees, especially in Tech, is causing entrenchment among those who still have jobs and are afraid

As a newly-minted UX designer at Google wayyyyy back in the day, I was helped out by a project manager who saw me floundering under an avalanche of design requests and impossible deadlines.

In product design, there is a growing murmur and back-channel conversation about if, when, and just how much AI can assume the tasks of the UX design and research department in any given project.

Looking at the tech industry today, it’s painfully obvious we’re not doing Capitalism anymore. We’re making crappy products and trying to leverage as much money from them as we can.

I predict there will be many more magical AI solutions that are implemented in place of employees. And they will end up failing and costing even more. This year will be known as a year of panic